When there is a conflict that you want to resolve with the help of an expert, the fastest way is to send an e-mail to [email protected] and explain a little bit about the current situation. Then within 1 day (often times faster) you will get a reply to talk the situation through for more context before we schedule a time and a date. Sometimes it can be as quick as the next day, but it depends on both our agenda. The fast you reach out, the sooner we can help you resolve the conflict.

No. We can always get in contact and look for the best possible way to help you solve the conflict. Sometimes this means bringing other experts in and in the end you will be helped and supported.

We understand that you can feel the situation is doomed and disheartened. We have worked in many situations where the team thought the situation was doomed and recovered after having Next Level Esports as an expert helping the team. There are some cases that are really though and need more than one conversation and in very very rare cases, it won't be solved. The best thing to be sure is to write an e-mail to [email protected], write a little about the situation and then we schedule a call as soon as possible to explore together if the situation is "doomed" or can be saved. This only costs you a couple of minutes of your time and is 100% free, you can't go wrong with that. After the call, you decide if you want an expert helping your team out.

It depends on the context. Sometimes it can be about a scheduling conflict and that can be resolved within 2 hours times in one session. Another time it is about a lack of trust and a lack of accountability, then it can take up to 5 hours in total (with breaks), or depending on the situation, there is a need for more than one conversation to properly handle the situation. To give you an average, it's between 3 and 4 hours most of the time to resolve a conflict. In our call before we schedule anything you will get a rough estimation of what is needed to resolve the issue.